Sinesco Workflow | Workflow Transparency for B2B Teams

The problem

Status update emails are eating your day

Whether you work solo or run a team, the challenge is the same. Your process is solid, but client communication about it is not.

📬

"Where is my request?"

Your inbox fills up with status checks. Answering each one wastes valuable time, yet customers still feel left in the dark.

🔀

Fragmented internal tools

Your workflow is scattered across emails, spreadsheets, and CRMs. Without a single source of truth, updates become inconsistent and steps get missed.

📉

Trust erodes with silence

When customers don't hear from you, they assume nothing is happening. Silence feels like neglect, even when you are working hard behind the scenes.

Features

Everything you need, nothing you don't

Built for any service business that wants to give customers clarity without the administrative overhead.

Workflow Builder

Build your workflow in minutes

Define your process stages, reorder them easily, and toggle client visibility for each step. No onboarding or technical skills required.

Easy stage reordering with up and down controls
Mark stages as visible or internal only
Add descriptions and notes per stage
Multiple workflows for different service types

Contract review workflow

▲ ▼

Documents received Visible

▲ ▼

Internal compliance check Hidden

▲ ▼

Partner review Visible

▲ ▼

Final sign-off Visible

+ Add stage

Customer Tracking

Flexible customer tracking options

Give customers clarity the way that suits them best. Send them a unique magic link they can open instantly without a password, or embed a secure tracking widget directly into your own website or portal.

Quick sharing via secure magic links with no login required
Always up-to-date timeline — customers see the current status every time they open the link
Optional notes per transition visible to customer
Embeddable widget to keep tracking within your own environment

sinesco.com/track/a8f3...

Tax Filing 2024 — Doe Family

Case #TF-2024-041

✓

Documents collected

Apr 3

→

Filing in progress Now

Est. Apr 18

Review and sign-off

API and Team

Automate with API and build custom client UIs

Advance cases automatically from your CRM or ERP via our REST API. The API also allows your developers to build a completely custom user interface on top of your tracking data. Collaborate with your team without extra per-seat fees.

Robust REST API with API key authentication
Advance or move to any stage programmatically
Team invitations with Owner, Admin, Editor roles
Full audit history on every case transition

REST API

# Advance case to next stage

POST /api/v1/cases/019e.../advance

Authorization: Bearer sf_live_a8f3c2...

{

"publicNote": "Review completed"

}

→ 200 OK

{ "currentStage": "Final sign-off" }

How it works

Up and running in under an hour

No complex setup or developer needed. Just define your process and start tracking.

Step 1

Define your workflow

Create stages that match your real process. Mark which ones customers can see and which stay internal.

Step 2

Create a case

Add the customer name, email, and reference numbers. The system instantly creates a unique tracking link ready to share with your customer.

Step 3

Enable customer tracking

Send a magic link, display the tracking widget on your site, or deploy it through the API. The tracking link always shows the latest status when your customer opens it.

Simple, honest pricing

No per-seat fees. No surprise charges. Works for solo professionals and growing teams alike.

Starter

€19 /mo

+ VAT may apply

Billing period

Monthly Yearly

3 workflows
Up to 30 active cases
Magic link tracking
Email notifications
1 team member
API access
Embeddable widget

Start free trial

No credit card · cancel anytime

Common questions

Sinesco Workflow is a transparency tool for service operations. Define your internal process as a series of stages and show customers progress in real time without emails or calls, whether by sharing a unique magic link, embedding a widget on your site, or building a custom UI via our API.

No. Each case gets a unique secure link that your customer can open instantly with no signup or password. If you use our embed widget or API, your clients will see tracking natively inside your own digital environment.

Any service business with a structured process, whether you work independently or manage a team. This includes law firms, accounting offices, marketing agencies, consultants, and SaaS onboarding teams. If your client requests move through multiple stages, Sinesco Workflow is built for you.

Yes. The Pro and Enterprise plans include full REST API access with API key authentication. You can create cases, advance stages, retrieve case history, or fully integrate this data into your own client portals and applications.

Absolutely. Sinesco Workflow is built on a strict multi-tenant architecture. Every company's workflows, cases, and customer data are fully isolated, ensuring no other user can ever access your information.

Yes. You can invite team members by email. They log in to your workspace with the specific role you assign: Owner, Admin, or Editor. No extra per-seat subscriptions are required.

Stop answering
"When will it be ready?"